Terms of service

These terms govern your use of our website and your purchase of products from us. By browsing or ordering, you agree to them.

Agreement to these terms

By accessing our website or placing an order, you confirm that you’ve read, understood and agree to be bound by these terms. If you don’t agree, please don’t use the site.

Products & professional use

Many of our products are professional-grade and intended for trained lash and brow artists. You are responsible for using them correctly, including patch testing, following each manufacturer’s instructions, and complying with the regulations and licensing in your area.

Your responsibility: We’re a supplier, not a training body. Proper application, client safety and certification are the responsibility of the artist performing the service.

Product colours may vary slightly from on-screen images due to display and photography.

Pricing & availability

All prices are listed in Canadian dollars and may change without notice. We reserve the right to limit quantities, refuse or cancel orders, and correct any pricing or description errors. Product availability is not guaranteed and stock may sell out.

Accounts

If you create an account, you’re responsible for keeping your login details secure and for all activity under your account. We may suspend or close accounts that are misused.

Orders & payment

Your order is an offer to buy, which we may accept or decline. Payment is authorised at the time of purchase. If we can’t fulfil an order, we’ll let you know and issue any applicable refund.

Intellectual property

All content on this site, including text, graphics, logos, photography and brand assets, along with those of the brands we carry, is owned by us or our suppliers and may not be used without written permission.

Limitation of liability

Beyond any applicable manufacturer warranties, products are provided “as is”. To the fullest extent permitted by law, we are not liable for misuse of products, adverse reactions, or indirect or consequential losses. Our total liability for any claim is limited to the amount you paid for the product in question.

Governing law

These terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict-of-law principles.

Changes to these terms

We may update these terms at any time. The current version is always posted here with its effective date, and your continued use of the site means you accept the changes.

Last updated: August 10, 2026